BTCSoftware - Support

Corporation Tax Calculators and UK Accountancy Software

BTCSoftware

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Technical Support & Licence Agreement

If you have a problem, please read the relevant help topic and our FAQ page before contacting us.
BTCSoftware's preferred method of support is via email to Support@BTCSoftware.co.uk. If you prefer, you may call us during office hours on 0800 612 7650 or +44 1932 840572.
When contacting support, please make sure to provide your contact details as registered with BTCSoftware together with a detailed description of your problem.
We aim to respond to all queries within 3 working hours although this may be extended during very busy periods.
BTCSoftware can provide support on how to operate the software, but cannot advise on the correct taxation treatment for individual transactions.
BTCSoftware will only provide support to registered users and evaluees.
BTCSoftware only provides support for one person per licence.
In addition to email and telephone support, our team can gain direct, secure access to your PC to resolve service issues or assist with network installations. This is powered by the LogMeIn Rescue Service which is fast, reliable and secure. To make accessing the service even easier the LogMeIn calling card is now available in the latest versions of our SA and CT Solutions. Or, if you prefer, click here to download and install the BTCSoftware Support Calling Card now.
Click here to view our standard Licence Agreement

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