We’re happy to share that our fantastic support team will be available to help customers who are working to submit any delayed Self-Assessment returns before the extended filing deadline.

Why was the deadline extended?

Jim Harra, the HMRC’s chief executive, said: “Not charging late filing penalties for late online tax returns submitted in February will give [people] the breathing space they need to complete and file their returns, without worrying about receiving a penalty. We can reasonably assume most of these people will have a valid reason for filing late, caused by the pandemic.”

February support hours

22nd to 26th February 2021

27th and 28th February 2021

From 9:00 am to 5:30 pm
Phone, email or submit a ticket online.

Out of hours
Send an email or submit a ticket online for a response the following day.

Saturday from 9:00 am to 1:00 pm
Phone, email or submit a ticket online

Sunday from 9:00 am to midnight
Phone, email or submit a ticket online

How to reach the support team

By phone

Call 0345 241 5030 and choose option 2 for support

By email

Send a message to

Submit a ticket

You can send a ticket to the support team through the website

New to BTCSoftware?

Our fantastic support team are highly praised by our customers year-round, and we don’t charge extra to access their help!

If you’re ready to find out how BTCSoftware can help practices like yours, get in touch.

Book a Free Demo
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