Our fantastic support team is busy preparing to help you through Self-Assessment season, and we’re delighted to share our extended January support hours.

Our Ultimate Guide to Self Assessment is available now through accountingWEB.

From everyone at BTCSoftware, we would like to wish you a very Happy New Year, and all the best for 2021!

January support hours

4th to 29th January 2021

30th and 31st January 2021

Monday to Friday

From 8:30 to 9:00 am – email us or submit a ticket
From 9:00 am to 6:00 pm – phone, email or submit a ticket online


Send us an email or submit a ticket and we’ll respond Monday

Saturday from 9:00 am to 5:30 pm

Phone, email or submit a ticket online


Sunday from 1:00 pm to midnight

Phone, email or submit a ticket online

How to reach the support team

By phone

Call 0345 241 5030 and choose option 2 for support

By email

Send a message to

Submit a ticket

You can send a ticket to the support team through the website

Show Buttons
Share On Facebook
Share On Twitter
Share On Linkedin
Hide Buttons