Extended January Support Hours

Date Published: January 3, 2020

Category: BTCSoftware News, Opening Hours, Self Assessment, Support

The BTCSoftware teams returned to the office and we’re ready to help you through Self-Assessment season. If you haven’t already downloaded your copy of our Self-Assessment guide, you can get it for free here. It’s packed with tips to help you stress less this January!

From everyone at BTCSoftware, we would like to wish you a very Happy New Year, and all the best for 2020!

Extended January Support Hours

Extended January Support Hours

During January, our support phone lines are open for extended hours, between 9 am and 6 pm. Support technicians will also deal with emails and voice messages between 8:30 am and 6:30 pm.

At the weekend, you can access email support on Saturdays between 10 am and 5 pm.

And on January 31st, no matter which day of the week it falls on, we provide telephone support until 8 pm and email support till midnight.

The best support around

We ask our customers for feedback after a support case is closed. Here’s what some of them had to say about the support team:

Excellent as usual.

Quick response to help as tax deadline approaches.

Once again saving my bacon and on the weekend!

Courteous and professional.

Thank you for your explanations and patience.

Amazing, fast and easy help.

Self-help resources

You can also find many self-help videos on our YouTube channel Don’t forget to subscribe as the product support teams regularly update the channel with new videos.

Get in touch

To contact support, you can phone 0345 241 5030 and choose option 2. You can also email the support team at support@btcsoftware.co.uk.

If you’re not using multi-award-winning BTCSoftware Solutions but want to find out more or book a demo, you can call our friendly consultants on 0345 241 5030 and choose option 1. You can also email them at sales@btcsoftware.co.uk

Contact Us

Do you need assistance? Why not send us an email and we’ll get back to you asap.

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