HMRC MTD Service Downtime this February

Date Published: February 7, 2019

Category: HMRC News, MTD for VAT, Making Tax Digital, News

HMRC MTD Service Downtime

HMRC has scheduled a release to the MTD VAT service which will require them to close the service from 17:30 on Friday 8th February until 08:30 on Tuesday 12th February.

This scheduled maintenance will release additional functionality to allow HMRC to open up the pilot later in February to the majority of customers within the small deferral group.

During this period, there will be no access to any part of the service for new Customers joining. This includes new customers joining the pilot accessing their accounts, or making submissions. Customers who join the service immediately before the closure may experience a delay in receiving their sign-up confirmation.

HMRC has identified a time slot that should cause minimum disruption to customers who have already joined the service, especially as it falls after the 7 February filing/payment date. HMRC appreciate that any closure is unwelcome and apologise for any inconvenience caused to customers as a result. If any customer who is participating in the pilot needs to file their VAT return they should wait for the service to re-open and not revert to using the HMRC portal or their old ‘XML’ software in the interim. They can pay using their usual payment channel.

HMRC have already written to over half the businesses that are mandated from April and during February. They will write to all remaining businesses eligible to join the pilot.


Whilst most elements of the MTD VAT service will be inaccessible during this maintenance period (such as new customers joining) HMRC can confirm that existing MTD customers will be able to make submissions through the MTD service.

For more information

To talk to one of the BTCSoftware team about its MTD for VAT solutions or to book a demo,  call 0345 241 5030  or email  or visit

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