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How to move the database folder to a new location

FAQs » Pre Sales FAQs » How to move the database folder to a new location

To move the database to a new location:

  • Locate your database folder (usually located at C:\ProgramData\BTC)
  • Take a backup of the database folder
  • Then, copy the BTC database folder
  • Navigate to the new location for the database
  • Paste the database to the new location

 

Next you will need to edit the database location within BTCSoftware Solution Suite

  • Open BTCSoftware by right-clicking on the desktop icon and selecting Run as Administrator
  • Click Yes at the prompt Do you want to allow this app to make changes to your device?
  • Close the login box
  • Go to Administration > Edit Database Location
  • Choose the new database location and select the database (usually named Practice Manager.accdb) then click OK
  • The software will automatically close
  • Reopen BTCSoftware and log in
  • Log into BTCSoftware Solution Suite to confirm your clients’ data is visible
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