The friendliest and most efficient support around
Date Published: June 26, 2019
Category: Software, Software integration, Support
Here at BTCSoftware, we take pride in our support. Meeting customer requests has always been at the heart of our mission. We continue to provide even better compliance and support to our customers.
We spoke with some of our clients to see what they thought about our software and customer service.
Time-saving integrations, compliance and support
Tom Kingsley from Kingsley Accountancy agrees that not only do BTCSoftware provide excellent support. They offer products that suit individual Accountancy Practices and businesses – which is perfect for him.
Tom was looking for software that can extract data instantly from bookkeeping software providers such as Xero, Quickbooks, FreeAgent, Sage and Reckon One to avoid re-keying and save time. He found BTCSoftware to be the best compliant software in the business. They continue to work closely with HMRC and with friendly technical support.
“BTCSoftware is simple – fully featured, it’s powerful, it’s familiar – if you know how to use a computer, then you know how to use BTCSoftware!”
In this video Tom Kingsley explains why BTCSoftware is a core asset to his company:
Ensuring that customers are taken care of
At BTCSoftware, we pride ourselves in being able to help all types of accountants – no matter where they are in their journey. We can grow with their business so that they won’t incur extra costs.
“We are proud to have a fantastic support team for our customers together with our robust and reliable software,” said business development director of BTCSoftware Paul Oldridge.
“Quite often, updates and developments of the software are led by our customers who use the software every day. So, we are delighted to be able to continue to provide a cost-effective solution for them.”
Spreadsheet integration for MTD
We know that many of you would like to continue using Excel, which is why we have developed our spreadsheet friendly software for Making Tax Digital for VAT. Our software enables accountants to keep their VAT data in their existing and even multiple spreadsheets – irrespective of how those are set up and what spreadsheet software they use.
BTCSoftware’s MTD solution then draws the data digitally from the spreadsheet into an MTD for VAT friendly format for submission to HMRC.
How we can help
If you’d like to find out more, contact the team at firstname.lastname@example.org or call us on 0345 241 5030.