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How to move the database folder to a new PC

FAQs » Pre Sales FAQs » How to move the database folder to a new PC

To move the database from one machine to another, start on the PC that currently holds the database:

  • Open Windows File Explorer
  • Find the BTCSoftware Database location
    • This is usually under C:\ProgramData\btc or C:\ProgramData\BTCSoftware
  • Right-click the BTC (or BTCSoftware) folder, and select Copy
  • Paste this folder to a memory stick or external hard drive

 

To add the database to the new PC:

  • First, download the latest version of BTCSoftware Solution Suite
  • Run the installer and follow the onscreen prompts to complete the installation
  • Close BTCSoftware Solution Suite
  • Open Windows File Explorer
  • Browse to C:\ProgramData and delete the empty BTC / BTCSoftware folder that was created when you installed the software
  • Copy the BTC or BTCSoftware folder from the memory stick or external hard drive
  • Browse to C:\ProgramData and paste the copied file
  • Ensure the new folder is named BTC. If it is named BTCSoftware, you can rename it to BTC
  • Amend the permissions for this folder:
    • Right-click the folder then select Properties
    • Under the Security tab, click Edit then click Add
    • Type Everyone into the Enter the object names to select box, then click Check names, then click OK
    • Click everyone in the group usernames box then check Full Control under Allow
    • Click Apply, then OK
  • Log into BTCSoftware Solution Suite to confirm your clients’ data is visible
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